Ensure your parcel has a good trip! What follows are the best practices to make sure your parcels are delivered safely and undamaged.

• All items must correctly addressed to the delivery point and be ready for collection, when the driver calls.
• The sender’s name must also be clearly shown so that any queries can be quickly referred to you for clarification.
• Deliveries are made from the information on the package – so make sure it is correct.
• When using second hand cartons, please ensure that all previous addresses and stickers have been blocked out.
• A parcel is considered to be an item weighing up to 20kg or 0.080 cubic meters or part thereof.
• Parcels in consignment must be clearly numbered i.e. 1/1 or 1/3, 2/3 and 3/3 etc.
• We are not common carriers; please refer to our Standard Trading Conditions.
• Goods In-Transit Insurance is the responsibility of the sender.
• All goods sent for delivery to another freight company must be clearly marked with the name of the freight company and all copies of the relative consignment notes must be in with the goods. The sender’s copy of the consignment note is signed by the freight company and returned to you with your statement of account. The return copy is your proof of delivery.
• The outer packaging should always be as neutral as possible to avoid the risk of theft. Do not use the original box if the item you are sending is valuable.
• Do not add information about the content or the value of it.
• Make sure no other data is on the parcel, like old labels, a previous destination address, etc. This will only strongly increase the risk that your parcel arrives somewhere it shouldn’t

Your parcel is now ready to go – and because it’s going with RED, it’s certain to have a good trip.

Click HERE to view RED’s Conditions of Carriage.